Showing posts with label event marketing. Show all posts
Showing posts with label event marketing. Show all posts

Friday, August 14, 2015

Using Social Media to Promote Events

I went to a new Extension Faculty training earlier this week and heard tidbits of ideas for programs and events that they want to take back to their county residents. They all seemed so passionate about their specializations and the impact they can make on their communities. So naturally, to kill their morale, I came in with the question, "How will you get people to show up?"

Aaaaaand crickets.

They just didn't know. So I came up with a quick list of how they could promote their programs and events using social media. Here's the list I shared with them:

1. Create a Facebook Event - You can share posts, upload photos, invite guests and edit event details. Select the people you want to invite for that event and ask them to share it on their pages. Add a cover photo to make the Event page look more colorful and visually appealing. And finally, pin the event to the top of your Facebook Page!

2. Choose a Hashtag - Do your research to make sure it isn’t used for anything else with hashtags.org. *Keep it simple and consistent* and use across your social networks - refer to it on printed materials!
Use related hashtags for market/industry, but don’t use too many hashtags each post.

3. Go Visual - Generate buzz by hinting at the headline act with a video, featuring the keynote or demonstrating a new product (people love Vine and Instagram videos!). Create event-specific Pinterest boards that tell exciting, visual stories about past events and what attendees can look forward to seeing at the next one.

4. Hold a Contest - Contests help boost exposure and get the buzz going, as well as establishes the event hashtag for everyone to follow. You can promote the campaign to your newsletter/email list and create a sense of urgency with the announcement of the tickets going on sale (or prices going up). You can post it on your social feeds, or cover it in your blog. If you have some influencers and champions (read: colleagues and sponsors) helping you promote the event through their social channels, offer them a giveaway or have them promote your giveaway.

5. Offer a Sneak Peek - I love sneak peeks! Give potential attendees real-time access to keynote speakers, panelists and other experts who will be at the event. If you have resources to spare, host a Google hangout or a Twitter chat (or a whole series of them) to give attendees an idea of who will be at the event and what they’ll learn!

6. Do a Countdown - This isn’t a simple ‘Five days until the event’ status on Facebook. You HAVE to make it visual and graphically appealing. But don’t overdo it – start a couple weeks out, then every few days, then every other day until five days out and then every day. Why? It gets massive involvement and keeps the event at the front of people’s minds without spamming them with the same event details!

7. Encourage Check-ins - Tell people to share your event on their social networks by “checking in” (Facebook, Foursquare).

8. Thank people Socially - Thank sponsors, people on your networks and email lists for attending. This adds an intangible touch that adds to their overall experience!

The biggest takeaway here is that there will never be a "One Size Fits All" for marketing events/programs on social media. These suggestions may not be applicable to your event due to size, timing, platforms you're using, etc. But! You can still be a rockstar... you just have to be strategic about it!

Sunday, July 20, 2014

Cosmoprof North America 2014

CosmoProf North America is a three-day exhibition for beauty industry professionals. The business to business trade show is held annually and is focused on distributors, manufacturers, and buyers of cosmetics, skin care products, toiletries, fragrances, spa management software, as well as hair care and styling products. This week I will be analyzing their integrated marketing communications (IMC) efforts on their social media channels before, during, and after the conference in Las Vegas July 13-15, 2014.

Please note: this post is strictly for academic purposes. I am not a spokesperson of CosmoProf North America or any of the companies represented at the trade show. Feel free to get more information on CosmoProf here and here.

As you can see from the screenshot below, CosmoProf uses social media buttons for Facebook, Twitter, LinkedIn, Pinterest, and Instagram as designators to the platforms in which businesses and consumers may engage with CosmoProf before, during and after the conference. Although they have a presence on these platforms, their website is where they devote their time to truly promote the event. With one glance, one can see a countdown to the event, awards they've received for most innovative trade show, a YouTube clip of highlights from 2013 and quick click-through access to visitor registration.
CosmoProf North America Website Homepage
Their website is obviously their main hub of information. At the bottom of the page, the option to subscribe to a newsletter is available. I did not personally subscribe, so I could not attest to its role in the mix but it's possible that the newsletter's purpose was to drive traffic back to their website rather than to any particular social channel for guests to gather information before, during, and after the event.

To be honest, I expected to see more posts building anticipation for the trade show, but there was only one mention of the event on Facebook before opening on July 13th. However, once the event had started, both Facebook and Twitter were predominantly used to highlight certain booths and speaking engagements throughout the three day period. 

Facebook posts frequently included photos of new products. Twitter didn't include very many photos, but did retweet a very active user named Hannah Perlman (@DalaiHannah), who strategically used #trendscout and #cosmoprof2014 in her posts. As expected, Twitter gained the most response from visitors as they commented in real-time on their participation and experience. They mentioned brands and products with which they interacted and liked. 

Instagram was also very popular although it was mostly used for consumer-generated content. There are several web viewers that contain photos from the event--Websta and Iconosquare, to name a few--but any archived content had to be tagged with #cosmoprof in order to be viewed.

#cosmoprof Instagram submissions found on Iconosquare
It should be noted that there was not a unique official hashtag for the event, and the hashtags that were used were inconsistent. With hundreds of visitors using unofficial or other interest group-specific hashtags, this may affect any measurable data for future access and that which is reported back to sponsors.

For the most part, branding is consistent among channels. I was able to recognize very quickly whether I had landed on the verified account handles simply by seeing the model in a bright blue, windblown dress as pictured from their homepage. What stood out to me was their use of 10times, a service provider for business events. There are tabs where visitors could add themselves as "Attending" the conference, get information regarding hotels in Las Vegas, or leave a review. Visitors could see which exhibitors and plan ahead. I hadn't previously been aware of this content community or how they were changing the way in which we discover and experience events such as CosmoProf's trade show.

Overall, CosmoProf is making an effort socially, but could improve their IMC by using all channels to build anticipation for the conference, asking followers questions about the event or which brands/products they tried, consistently using hashtags and using them across platforms, and encouraging visitors and exhibitors to use said hashtags. There is a lot of potential here, and I know a little planning on their behalf could make a huge difference.