Social Marketing to Generation Z

As a social marketing professional, I learn from past successes, work to be effective with current tools, and anticipate engaging with newer audiences.

An infographic was released today on Generation Z by Marketo, exploring their aspirations, preferences, online behaviors and how companies can reach them.

GenZers were raised during the 2000s, amidst the most profound changes in at least a century, and will represent more than a quarter of the U.S. population.

So what are some Key(s) to Success in Reaching a GenZer?

• Connectivity of social media: They're learning from YouTube videos, engaging with classmates online, and grew up in a world in which one could be in conversation with anyone anywhere any time.
• Be fast moving and discreet: They have an average of 8 seconds for an attention span, 5 screens competing for their attention, and a preference for incognito media platforms. (I had never heard of Whisper or Secret...but perhaps that's the point?) The takeaway: Use visuals rather than text!
• Educate and build expertise: They're entrepreneurial at heart, mature, self-directed, and resourceful. High intensity working relationships allow for human connection, and they're less likely to resist authority under teaching-style leadership. Feeding their curiosity is a MUST.

One thing is for sure - Gen Z is part of a generation that is global, social, visual and technological. They're sophisticated and influential beyond their years. It'll be interesting to see social marketing professionals shift strategies to communicate and market to them. It makes me look forward to the future, almost as much as they do.

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Google Authorship: What it was and Why it Failed

Back in 2011, Google's social network Google+ launched. In addition to the network, they initiated an "Authorship" feature, which seemed to tie to Google+ as a ranking signal assistant to social media influencers in Google search.

As of August, however, Google decided to end its Authorship program. 

What was it?
Authorship allowed content creators to connect their blog posts, articles, videos, and other content to their Google+ profiles. Google search results would then display said creators' profile photo next to  their content with a “rich snippet.” This verified the authors of posting original content and proving ownership their of it.

It was idyllic, in theory.

Why did Google Authorship Fail?

• Low Adoption Rates: Apparently, of the Top 50 Most Influential in Social Media, only 30% had set up an Authorship connection. A survey conducted later by Barry Schwartz found an even lower adoption rate of 9%. What's more, 17 of the 50 were already gaining traction from the the rich snippet author result without the use of Authorship. Although Google made a step forward in surfacing worthwhile content, not enough people knew about (or knew how to work) the Authorship program.

•  Low Value: John Mueller, of Google Webmaster Tools, stated that the presence of Authorship snippets (think the little blue check mark on a Twitter bio reflecting a "verified" account)  was making little difference in a user's click behavior on search result pages. 

My thoughts? 
A few reasons I think Authorship didn't bode well overall is because of the time needed to learn implementing something called "rel=author markup usage." Authors may have not found Authorship very important or influential, didn't want to create a Google+ profile or give *too* much information to Google. Maybe they simply didn't have knowledge of or experience with SEO (search engine optimization). Rather, they focus on consistency in use of keywords and phrases across their platforms and messages. Maybe that is the real moral of the story here.

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